Recent Posts

When I Take a Shower the Toilet Overflows?

11/1/2022 (Permalink)

Overflowing toilet When your toilet overflows, it can be a very stressful situation.

When I Take a Shower, the Toilet Overflows… What Should I Do?

“My toilet overflows when I take a shower. What do I do?” It sounds like your pipes are getting backed up due to the extra water pressure in the system. Luckily, there are some easy ways to fix this problem, so you don't have to worry about expensive plumbers or sewage overflows.

Sewage Overflows

A sewage overflow is a situation in which the amount of water and waste that your pipes can handle is more than they can handle. That’s why they overflow.

It happens when there isn't enough room or time for all the wastewater to leave your home through your plumbing system. You may notice this if you see water coming out of floor drains or toilet, especially during heavy rainstorms. It's important to note that household plumbing systems are not designed to store wastewater; rather, they're intended to move it away from your home as quickly as possible before it causes damage—which means that any blockage will lead to an overflow condition somewhere along the line.

Tips for preventing toilet and clogged pipe overflows

You may have tried a few of these tips before and they didn't work, but I'm going to show you how they can help you prevent toilet and clogged pipe overflows.

  • Don't flush anything but toilet paper and human waste. No matter how hard it is to believe that something else will go down the drain, don't do it! This includes hair, wet wipes, paper towels or rags, and all other kinds of debris. 
  • Don't pour grease or oil down the drain either; fats only clog things up faster than needed so don't make matters worse by pouring them into your drains too!

Know where your main shut off valve is and how to turn it off.

If you have a shower or bathtub, you have an overflow drain and a shut off valve. You also have an emergency shutoff valve in case of flooding. This is the one that’s going to save your bathroom from disaster if something gets clogged up in the pipes or if there’s a leak.

The main shut off valve is located close to where the water lines come up through the floor and into your house. The emergency shutoff valve is usually located near where they exit out of your house again. If you can't find them, ask someone who knows their way around plumbing (a plumber), or call a licensed professional who can help locate them for you.

Do not flush chemical products such as baby wipes, paper towels and feminine products into the pipe.

It is important to know that baby wipes, paper towels and feminine products are not safe to flush down the toilet. These items can clog the pipes of your home’s sewage system and cause a serious sewage overflow. Furthermore, they can cause other problems in your home.

You should never flush these items down the toilet.

If your toilet is overflowing, it can be a very distressing situation. You need to know where your main shut off valve is and how to turn it off. If you have not been prepared ahead of time, then there may be some damage done by the time you get there. It is important that you know where this shut off valve is before an overflow occurs so that you can quickly deal with any problems in your home.

How Do I Prepare My Company for a Fire?

10/5/2022 (Permalink)

People escaping through an exit door Train your employees on how to safely evacuate from the building during an emergency.

Reducing the Impact and Harm Caused by a Fire

Fire can be a devastating event for any business, but it's far less catastrophic if you're prepared. Here's a checklist of steps you can take to:

Designate a person to be responsible for fire safety.

It's important to have a designated person in charge of fire safety. This can be a manager or someone else on staff, but they need to oversee making sure that all required safety measures are being followed and that the building is kept up to date with any new regulations that may be put into place.

The responsibilities for this person include:

  • Making sure that all employees are aware of their role in keeping the building safe from fire hazards
  • Ensuring that all workers know how to properly extinguish small fires using a fire extinguisher, sand, or other non-combustible materials (if possible)
  • Inspecting the premises every month for any signs of fire hazards

Conduct a walk-through of your workplace to identify potential fire hazards.

Conduct a walk-through of your workplace to identify potential fire hazards. Identify where a fire could start and consider where it might spread in your workplace. Think about what would be damaged in a fire, and what steps you'd take if there was one.

If you have an office building, think about the following:

  • Electrical outlets (especially near flammable materials like paper)
  • Heating systems (like furnaces or vents), which can cause fires if they aren't working properly
  • Chemical storage areas (such as cleaning supplies or deodorizers)

Train employees on their responsibilities in the event of a fire.

The first step in preparing your company for a fire is to train employees on their responsibilities in the event of a fire. To help you do this, it's important to first understand that it's not enough to simply tell your employees what they should do if there's a fire; they need to know what their role is and how they can successfully carry out that role. This can be hard if you're not sure exactly what the roles are or where employees might look for them! So, we've outlined some basic steps below:

  • Train your employees on how to safely evacuate from the building during an emergency.
  • Train them on which exit routes (exit doors) lead directly outside, so that in case of an emergency evacuation every employee knows which exit door they should always use.
  • Show all your staff members where the nearest fire extinguisher is located, as well as how best time should be used when using one (e.g., don't waste too much time trying one extinguisher when another one might work better).

Develop an evacuation plan and practice it.

Develop an evacuation plan and practice it. Ideally, your company will have a contingency plan in the event of a fire or other disaster. If you don’t have one, develop one now. Your best bet is to keep it simple: get everyone together and discuss how to leave the building safely, where everyone is going after they evacuate (a local restaurant that has wireless internet), who will contact emergency services, who will call your insurance company. The more organized and accessible this information is—the easier it is for employees to reference during a crisis—the better off you are when something happens.

Know what to do in case of a fire with this checklist.

  • Know your exit routes.
  • Know where your safe location is.
  • Know where your fire extinguishers are located.
  • Know the location of your fire alarm and how to use it.
  • Be familiar with using a fire extinguisher in case one breaks out before you can get out of the building safely.
  • Be able to call 911 in case you need help evacuating from the building.

Hopefully, you’ll never have to use these tips. But if you do, it’s important to have a plan in place. You can prepare your company for a fire by designating a person responsible for fire safety, conducting regular walk-throughs of the workplace to identify potential fire hazards, training employees on their responsibilities in an emergency and developing an evacuation plan with practice drills.

Positioning Your Fire Alarms

8/12/2022 (Permalink)

Photoelectric smoke detector Photoelectric systems can provide a little extra warning time to prevent smoke damage to your home

Fire Detection System

Your home in Hazelwood, NC, may not be adequately covered by your current fire detection system. Read on to learn about proper fire alarm distribution and other fire safety tips.

1. Rooms and Halls

Because a home fire can begin in any room, the denser your smoke detector coverage, the better. Home inspections standards suggest at least one detector per bedroom. This is especially important for the safety of the occupants, since many fires occur during the night when residents may be sleeping and unaware that there is a problem. Every floor of the home should have at least one detector even if there are no sleeping areas, since this will speed up emergency response and reduce the total amount of fire damage.

2. Working Order

Remember to test each fire alarm in the house every few months. Most models will have a small button that sounds the warning, allowing you to make sure that the speakers are still functional. Depending on the type of detector, a low battery may cause it to blink or make infrequent, short beeps. Some detectors may also require complete replacement after a roughly ten year lifespan has elapsed. If you notice either of these indicators, replace the relevant part as soon as possible. Most batteries and detectors can be obtained for under $20 at your local hardware store.

3. Photoelectric Alarms

A photoelectric fire detection system can provide a little extra warning time to prevent your home from incurring unnecessary smoke damage. These detectors have an internal beam of light whose intensity is changed when smoke scatters the rays. This allows the detector to trigger when smoldering or smoky fires are just beginning, before the home fire becomes a total conflagration.

Remember that no fire alarm is a substitute for adequate fire safety and a solid escape plan. Retain contact information for a professional residential fire restoration service and do not attempt to enter a property that has burned recently.

How To Treat a Burn

7/28/2022 (Permalink)

First Aid Training - Burn injury. First aid course. Treating a skin burn in Dellwood, NC

How to Care for a Burn

If you experience a fire at your business in Dellwood, NC, it is important that you know what to do next. After first aid has been administered, you should call a fire cleanup and restoration service to repaid the fire damage.
Before administering any burn first aid, you will need to know the severity of the injury.


Minor Burns

  • Small area
  • Redness
  • Pain
  • Blistering


Major Burns

  • Large area
  • Deep
  • Changes in skin texture
  • Discoloration


Treating Minor Burns
Minor burns will not require emergency care and can be treated with first aid. You will want to cool the area with cool running water or compresses until pain subsides. Next, you will want to remove anything restrictive, such as jewelry, from the area, in case the burn swells. After the area is cool and unobstructed, you may want to apply soothing creams and bandages to reduce pain and protect the injury.
Infections can be avoided by applying antibiotic ointments and leaving blisters in tact. If you notice any signs of infection, you may want to seek medical attention.


Treating Major Burns
If someone experiences a major burn, you should call for emergency assistance immediately. You will then want to remove the source of the burn, if possible, and check their vitals before attending to the injury. If the person is breathing and does not have more severe injuries that must be treated first, you should then remove anything restrictive in case the area swells. Gently cover the burn with a cool cloth to protect it and remove heat. The burn should not be submerged or placed under running water, as that could cause further injury. Try to elevate the injured body part and closely monitor the person until help arrives.


Next Steps
After injuries have been tended to, you should assess the building's fire damage. Photograph the damage and list everything that was lost to make filing an insurance claim easier. You may then call a restoration service to come repair the damage.
Knowing how to administer burn first aid and who to call for restoration assistance will help you minimize injuries and losses due to fire damage.

3 Reasons You Need Business Insurance

7/19/2022 (Permalink)

Keyboard button with the word Business Insurance You'll be glad you have a good business insurance policy to cover the cost of restoration

Here Are A Few Reasons You Need a Solid Business Owners Policy

There are many monthly expenses that you should include in your budget. Good business insurance is one of them. Water damage in your commercial building in Cherokee, NC, can be very expensive to repair. If you have the right coverage, however, it doesn't have to be devastating. Here are a few reasons you need a solid business owner's policy.

1. Protect Your Investment

You invest a lot of time and money into your commercial property. It just makes sense to have the insurance coverage you need to take care of it. Broken pipes and leaks can cause a lot of damage. By insuring your building, you can be assured that you have the resources to get the mitigation you need.

2. Save Money

It's easy to fall into the trap of thinking that you won't have to worry about water damage in your building. After all, if you conduct frequent inspections and keep up with maintenance, you can avoid most problems. You can't predict emergency issues, though. While a monthly premium may seem expensive, it's a drop in the bucket compared to the potential cost of repairs if a large disaster strikes.

3. Avoid Lengthy Interruptions

Having a good insurance policy to fall back on can help expedite the repair process. When you call your insurance company to report a problem, a representative can probably suggest reputable water cleanup professionals in your area. The technicians and your adjuster can work together to make sure your building is restored as soon as possible. The less time you have to spend waiting on repairs, the sooner you can get back to business as usual.
No matter how well you care for your building, water damage from a leak or busted pipe can happen. When it does, you'll be glad you have a good business insurance policy to cover the cost of restoration

What Causes Sewers To Back Up After a Storm?

7/12/2022 (Permalink)

Sewage water If you have sewer back up in your facility contact a commercial restoration service.

What Leads To Sewer Backups Following a Storm?

Storms can cause sewers to back up and send black water into structures through drain pipes. There are two main causes of a sewer backup that commercial property owners should consider when planning for possible sources of water damage. Understanding this information can help to prevent backups from occurring during storms.

1. Sanitary main blockage: A blocked sanitary main may lead to backups in commercial properties. This process tends to happen relatively slowly, but you should contact a plumber and utility service to resolve the problem as soon as possible.

2. Sewer lateral blockage: A property owner is responsible for maintaining the pipeline that connects his or her building to the sanitary sewer main. Tree roots may penetrate old lines and cause cracks that allow rainwater to seep into the system and cause backups. This blockage may also be caused by the disposal of unsuitable substances or items.

There are several ways to prevent sewer backup from occurring during a storm. Property owners should consider taking these three preventative steps to reduce the likelihood of this source of water damage:

1. Replace the lateral line with a plastic pipe. This can prevent tree roots from entering the line.

2. Properly dispose of grease or paper products. Proper disposal practices can go a long way toward preventing clogs and backups at any time.

3. Install a backwater prevention valve. This valve can be installed on a drain or sewer line to prevent backflow, and it should be regularly maintained.

Sewer backup is not covered by many standard business insurance policies. Additional coverage is necessary to account for potential sewage loss. You may want to factor in whether one or more of these preventative steps or the cost of an additional insurance rider is more cost-effective for your business. If a backup situation does occur due to a storm in Maggie Valley, NC contact a commercial restoration service that specializes in black water damage.

3 Ways To Limit Damage From a Sewage Backup

6/25/2022 (Permalink)

Bathtub overflowing, clean water flooded a bathroom. Sewer backup in a bathtub in Bryson City, NC.

Three Ways To Stop Flooding From Main line Backup

A sewer backup can contaminate building materials and contents with Category Three black water containing solid waste. It may be possible to reduce the extent of mitigation and restoration by taking measures to limit the spread of damage. Here are three ways to stop flooding from spreading from a bathtub backup, flooded toilet, or main line backup that affects basement floor drains or a sewer trap.

1. Stop the Spread of Contaminated Water

Homeowners may want to try to prevent contaminated water from making contact with carpet, drywall or other porous contents. Any materials that are exposed to this type of damage must be disinfected. As it is difficult to thoroughly clean porous materials, it may be necessary to tear out and replace these items to reduce the risk of bacteria or mold growth.

2. Block a Tub Drain

It may be possible to prevent a bathtub backup by blocking a tub drain. This measure may help to make cleanup less extensive. Be sure to plug drains before attempting to clear clogs with a plunger or auger.

3. Clear the Blockage As Soon As Possible

A homeowner should find a way to stop a sewer backup as soon as possible. If DIY efforts to snake a toilet, floor drain, or drain cleanout are not successful, he or she should contact a plumber for blockages that seem to originate at a property. Get in touch with a sewage company for flooding that originates from a municipal main. The sooner the problem is solved, the lower the risk of further damage.

These measures may reduce the severity of residential sewer damage. Homeowners can attempt to clear secondary line blockages and clean up minor damage on their own. A main line sewer backup that results in major damage may require the expertise and equipment of a plumber or sewage company and restoration specialists in Bryson City, NC.

3 Reasons Businesses and Insurance Agents Love SERVPRO

6/14/2022 (Permalink)

Company gate damaged by a storm SERVPRO of Haywood & Transylvania Counties can restore your business back to pre-storm condition.

Three Reasons Businesses and Insurance Agents Love SERVPRO

Commercial property owners need restoration services after a storm, and they rely on their insurance companies for help. For most insurance companies, SERVPRO is the preferred provider of storm restoration services in Brevard, NC. Here are three reasons businesses and insurance agents love SERVPRO

1. National Network
SERVPRO leverages its presence in the United States and Canada to coordinate flood damage cleanup services. SERVPRO employs its Customer Care Center, a national call center, to dispatch restoration requests to its local franchises. And with its network of over 1900 franchises, SERVPRO can mobilize its Disaster Recovery Teams and set up local command centers to help wherever and whenever needed.

2. Storm Response
Due to its national network, SERVPRO’S response time is unrivaled. SERVPRO’S Disaster Recovery Teams address storm damage quickly so that businesses can get back to serving their customers with as little downtime as possible. SERVPRO also offers an Emergency Ready Plan that enables companies to create disaster recovery plans ahead of time. Then, when extreme weather occurs, SERVPRO can arrive on the scene with much of the paperwork already taken care of so they can clean up and restore the property.

3. Claim and Restoration Services
SERVPRO brings insurance agents and storm restoration specialists together with their National Accounts Division. This team processes claims accurately and restores damaged property promptly. Towards this end, SERVPRO'S highly trained professionals photograph damaged valuable goods and conduct an inventory of all destroyed possessions. With everything accounted for, SERVPRO and insurance agents can work together to decide which items to repair and which to replace.
SERVPRO has earned its stellar reputation. With its national network of disaster recovery professionals ready to help 24 hours a day, it is no surprise that insurance companies and businesses depend on SERVPRO for storm restoration services in Brevard, NC.

4 Steps to Recover from Wind and Hail Damage

6/2/2022 (Permalink)

Missing shingles on a roof Missing roof shingles in a home in Waynesville, NC.

Four Steps To Take After a Storm

The roof of your Waynesville, NC, home is vital for protecting everything underneath it. When hail and high winds blow through, it may mean a roof repair is needed. The longer you wait to deal with the wind damage, the more chances of the damage spreading. To avoid that, below are four steps to take after the storm passes.

1. Assess the Damage
Understanding the extent of damage provides a guideline for how the following steps will unfold. Complete an assessment of the damage to the best of your ability, ensuring safety always comes first. Signs of immediate trouble include missing shingles, cracked fascia, standing water in the attic, and crooked chimneys.

2. File a Claim
Once you have an idea of what you are dealing with, it’s time to call your insurance provider. Keep in mind that it may take time for the adjuster to come to your home. While you wait, document all the damage to help speed up the process.

3. Conduct Roof Damage Remediation
An essential component of weathering the storm is to make any temporary roof repair that will mitigate secondary damage, such as mold growth, from forming. This may be as simple as tarping up a hole or area in the attic with visible signs of water damage. A vital component of this step is starting the water extraction and drying processes.

Call in the Professionals
Another step to take while waiting is to call a company that is certified to complete mold, storm and water damage restoration repairs. A trusted professional will complete an assessment of the damage within 48 hours and work with your insurer to ensure that all repairs are handled quickly and the right way.
The weather has a way of wreaking havoc on homes. If the latest storm requires a roof repair, the above steps make it easier to get back the protection your home needs.

3 Steps for Making a Fire Insurance Claim

5/24/2022 (Permalink)

Inside of a home severely damaged by fire Residential fire damage in Dunns Rock, NC.

Making a Fire Insurance Claim in 3 Easy Steps

After a fire damages your Dunns Rock, NC, home and the fire trucks leave, you are likely left-facing smoke damage, charred building materials and lost possessions. While this can seem overwhelming, gathering details to make a fire insurance claim can put you on the path to rebuilding your home, from calling in a fire restoration company to replacing lost items.

1. Contact Your Representative
Once the fire is out, the first step to take is to contact your local insurance representative and let him or her know what happened. Note when the fire broke out, how many stories of your home suffered damage and the overall severity of the fire. If your home is safe to enter, you may also want to take photos to send to your representative before any fire restoration efforts take place.

2. Compile a List of Damages
You may be able to streamline your claim by making a comprehensive list of damages and whether they can be restored. For example, if some of your damaged furniture can undergo smoke cleaning, the cost of the restoration may be less than the cost of replacing that item. Try to photograph as many objects as possible and provide your representative with copies of purchase receipts for expensive items, such as electronics.

3. Meet With an Insurance Adjuster
Your insurance company will likely send out an adjuster who will survey your home’s damage, collect documentation and let you know whether the cost of a fire restoration service is covered under your insurance policy. You can prepare for this meeting by having a catalog of losses and photos ready to submit and by making a list of services you might need to begin the restoration and rebuilding process.
Facing the aftermath of a fire at your Dunns Rock, NC, home can make you feel helpless. Knowing how to proceed with an insurance claim may help you feel more confident about facing the future and repairing your property.