Recent Posts

3 Potential Reasons You Have Noisy Pipes

1/24/2022 (Permalink)

Copper pipe Noisy pipes can be unbelievably annoying.

Three Reasons You Have Noisy Pipes

Your home in Bryson City, NC, should be a comfortable and quiet place. If you have a noisy plumbing system, though, knocks and creaks could keep you up at night. While avoiding a pipe break is likely your primary concern, you may want to quiet your loud pipes. Here are three potential reasons you have noisy pipes in your home.

1. You Have Copper Pipes

Copper pipes tend to expand when hot water passes through them. When you switch to cold water, copper pipes quickly contract. This expansion and contraction can make your plumbing system noisy. While you probably don’t have to worry about a pipe burst, the noise may annoy you. By lowering the temperature on your water heater, you may be able to effectively stop the creaks and pops.

2. A Water Hammer Hits Your Valve

A water hammer occurs when pressured water hits the shut-off valve. Unlike noises from copper pipes, a water hammer may cause a pipe break. You may be able to fix the problem by tinkering with the air chamber in your plumbing system. If the water hammer causes a break, you must fix the broken pipe. Then, work with a water cleanup service to be sure you successfully control flood damage.

3. Water Pressure Plagues Your Plumbing System

Finally, you may have too much water pressure surging through your pipes. While high pressure is good for washing dishes, filling water bottles and showering, it can wreak havoc on your plumbing system. If you think water pressure is the source of your noisy pipes, adjust the pressure regulator.

Noisy pipes can be unbelievably annoying. Depending on the cause of pipe noise, your loud pipes could be a sign of a bigger problem with your plumbing system. By understanding what causes pipes to creak, moan and snap, you can develop a plan for protecting your home’s plumbing.

What Do Mold Removal Professionals Do?

1/18/2022 (Permalink)

Mold growth on ceiling A water leak can lead to mold growth in your home.

The Mold Removal Process

Unless you have been through the mold remediation process, it is difficult to imagine all the steps required to get a professional job done. That is why the mold removal process can cost anywhere between $500 and $30,000. The following list includes just a few of the steps a certified team takes to vanquish the unsightly foes from your home.

1. Water Elimination

Although flooding water is not always the culprit when it comes to mold, water is almost always at the root of a blooming colony of mold. That means materials infested with mold or soaked with water must be removed from the home.

2. Area Disinfection

The first step in attacking the mold is often cleaning the area with an industrial disinfectant. This typically includes floors, walls, and any other surfaces that are in the mold-infested room. The professional mold elimination team knows that spores can cover every surface in the area.

3. Deep Removal

One of the most unpleasant parts of the mold removal process is tearing into the walls and boards of your home’s interior in Brevard, NC, to locate the hidden colonies and begin the black mold removal. This process can not only be labor-intensive; it can be very costly.

4. Extensive Reconstruction

After the mold is completely removed, the area can begin to be rebuilt. Floors, walls, and windows can be added to the room to make it functional once again. This process can take some time, but the room can be redone to your specifications.

5. Zone Completion

Once the area has been repaired, the cleanup process can begin. Many companies will use a high-efficiency particulate air filtration vacuum to finish the process. The HEPA filter has been shown to capture any remaining mold spores in the air.

Mold removal is about killing what mold can be seen, removing what is beneath the active colony, and repairing the damage made by the fungus. Trusting the professionals to diagnose the issue and then treat it can save you time, and money.

3 Flood Safety Tips From the CDC

1/12/2022 (Permalink)

Flooded neighborhood Flooded area in Andrews, NC.

3 Flood Safety Tips From the CDC

Flood safety is often misunderstood or even ignored when natural disasters strike. Fortunately, there are several things you can do to prevent accidents, injuries, and deaths during flooding in Andrews, NC. Here are three useful safety tips from the Centers for Disease Control (CDC).

1. Stay Out of the Water

Even a small amount of water can lead to injuries or deaths. About 50 percent of the flood-related deaths in the United States are the result of vehicles in the water. Just six inches of water can make it difficult to observe your surroundings. This is true whether you're in a vehicle or just walking by water.

2. Don't Use Contaminated Water

Drowning isn't the only source of danger during and after a flood. You probably know that you should never drink flood water or use it for preparing food, washing dishes, or brushing your teeth. However, you may not know that water from the sink may also be contaminated. Always use boiled, bottled, or treated water until you've received notice from your local authorities that the water is safe.

An important part of your flood safety should also involve throwing out any food or bottled water that was contaminated by flood water. If you think it may have come into contact with contaminated water, toss it out.

3. Avoid Carbon Monoxide Poisoning

Many homeowners have back-up generators to run pressure washers or other recovery equipment. If those generators are positioned near doors, windows, or vents, the carbon monoxide put out by the generator may flood the home, poisoning its residents. If you're not sure how to handle carbon monoxide risks, work with a flood recovery company.

Flash floods are one of the leading causes of weather-related deaths in the United States and are responsible for about 200 deaths each year according to the Centers for Disease Control (CDC). Follow these flood safety tips, and you can greatly reduce your risk of harm.

Fire Safety Tips for the Kitchen

12/31/2021 (Permalink)

House on fire Fire damage in Waynesville, NC.

Fire Safety Tips

According to the National Fire Protection Association, cooking fires are the most common cause of home fires and the resulting injuries. Here are a few safety tips you need to know:

  • Never throw water on a grease fire. Instead, keep a lid nearby to smother the fire.
  • If there's a fire in the oven, turn off the heat and leave the oven door closed.
  • Treat a microwave fire the same way; unplug the appliance and leave the door closed.
  • If you aren't sure you can safely handle the fire, get out of the home and call the fire department.


On average, there are 471 residential cooking fires every day in the United States. Knowing how to respond safely to these fires is crucial but knowing how to prevent fires is even better.

Stay Alert

Most cooking fires happen because of inattentiveness. Protect yourself and your family by never leaving cooking food unattended. It's easy to become distracted by children or a phone call, or even by something that pops up on your social media feed. However, when you're grilling, boiling, simmering, or baking, you must pay attention to your work. If you have to take a phone call or leave the room, turn off the stove.

Keep Flammables Away

Oven mitts, kitchen towels, utensils, packaging, and curtains that could catch fire should be kept away from the stovetop. It only takes a few seconds for a loose shirt or kitchen towel to catch on fire. Flames move quickly from there to the rest of the kitchen, causing serious fire damage.

Establish a Kid-Free Zone

One of the most important safety tips for children in the kitchen is to maintain a three-foot kid-free zone. Keep children and pets out of this area around the stove to avoid many types of serious injuries.

Make sure you're familiar with safety tips for putting out Waynesville, NC, kitchen fires and well-versed in the guidelines for preventing fires. If you do experience a cooking fire, contact fire and smoke damage repair professionals to help get your kitchen back into working condition.

Basic Homeowners Insurance: Is a Flooded Basement Covered?

12/28/2021 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. A basement flood can be a nightmare.

The Issues Most Insurers Do Not Cover

Insurance coverage does not mean you are covered for everything. A basement flood, for instance, may or may not be covered depending on the cause. Read the list below to discover the issues most insurers do not cover.

1. Neglected Maintenance Issues

Most insurance providers will not cover what they consider neglected maintenance issues. For instance, if an exposed pipe has corroded leading it to break, then an insurance company may not cover the damage because the problem was visible and could have been mitigated. Performing both routine maintenance and regular inspections can help alleviate potential risks of water damage.

2. Broken or Malfunctioning Appliances

While a basement flood caused by malfunctioning or broken appliances may be covered under a homeowner policy, the replacement of the equipment likely won’t be. However, the coverage also depends on the cause of the equipment failure. If the equipment failed because it was not adequately maintained, it will likely not be covered. If it was a sudden occurrence and no amount of preventative maintenance would have made a difference, then the damage probably will be covered.

3. Outside Sewer Backups

If flooding occurs because of a city line backup, then most homeowner policies will not cover the damage. Damage caused by the failure of city lines and not directly related to your homes plumbing are considered outside sources, meaning that your insurer is not liable. There are special endorsements that can be added to most traditional policies to protect against this type of event.

4. Floods and Natural Disasters

Natural disasters, especially floods, need to be specified in your policy. If a natural disaster is not defined, then it may mean that you are not covered. While a flooded home can be devastating, without the proper coverage the cost associated with hiring cleanup professionals in Bryson City, NC, is on you. Most insurers have endorsements that can be added to your policy to help cover these costs in the event of a natural disaster.

A basement flood can be a nightmare, and while your insurer will cover many causes of flooding, it will not cover everything. Knowing your coverage now means being prepared later.

Troubleshooting Commercial Irrigation Sprinklers

12/23/2021 (Permalink)

Close-up of broken sprinkler in need of repair An irrigation system can do great things, but it can also cause property damage.

Commercial Irrigation Sprinkler Troubleshooting

Broken sprinklers in a commercial irrigation system are a consistent problem in Maggie Valley, NC. All systems should be checked for irrigation problems and repaired regularly; otherwise, flooding and property damage can be caused by faulty devices.

Find the Problems

The whole irrigated area should be inspected for bad plumbing. After determining the location of the system’s sprinklers, look for the following:

• Sprinklers that spray incorrectly. Straight up, sideways, or just a trickle – you’ll likely know an abnormal spray when you see it.
• Heads that don’t pop up when the water comes on. These may spray or they may not.
• Puddles. If water is pooling on the property, it is likely that too much water is getting to that spot.
• Visually damaged heads. They can be cracked or even broken off completely.

Sprinkler heads are always at the mercy of the weather, animals and even vehicles. When they are not installed at the right depth, they can sit up higher than they were designed to and become especially vulnerable. Luckily, they are often cheap and can be replaced easily.

Replace Broken or Damaged Pieces

Probably the hardest work involved in replacing a sprinkler head in an irrigation system is making sure to purchase the correct one, which isn’t hard if you take an old one to the hardware store with you. Beyond that, it’s super-simple:

• Dig up the old head. Don’t get your biggest shovel and put all your weight into it. There are other parts that can break down there.
• Twist off the old one. This will detach it from the riser below.
• Twist on the new one. This will attach it to the riser below.

It’s really that easy. Remember that you will be working in a muddy hole, and cleanup may be needed before the new sprinkler head can twist on.

An irrigation system can do great things, but it can also cause property damage. Keeping a close eye on your system is a worthwhile task and usually not very complicated. Regular inspections and inexpensive repairs can often help avoid the need for water damage repair.

Top Tips When Purchasing a Home Inside a Flood Zone

11/22/2021 (Permalink)

Homes flooded and ruined in natural flood disaster A flooded home in Brevard, NC area.

Purchasing a Home Inside a Flood Zone

Purchasing a home in Brevard, NC, can be an exciting experience. However, homeownership is a financial investment that should be carefully considered and protected. Purchasing a home located in a flood zone may be risky, but there are several steps you can take to help safeguard your assets and financial security.

Conduct a Thorough Home Inspection

A home inspection is an important aspect of the home-buying process that helps prospective buyers identify potential issues within the house. Because purchasing a home with pre-existing flooding damage may not be ideal, you should carefully examine the structure for any signs of water damage, such as the following:

  • Stains on the walls and ceiling
  • Swollen walls and warped floors
  • Cracked drywall
  • Corrosion around pipe connections
  • Missing or loose caulking

The presence of a musty odor or any of these symptoms may indicate flood damage that has not been adequately addressed, which may be cause for concern.

Purchase Flood Insurance

Living in a flood zone means you may be highly susceptible to flood damage. Most home insurance policies do not cover losses resulting from flooding. To safeguard against costly out-of-pocket cleanup and restoration expenses, homeowners should buy a flood insurance policy.

Prepare for Storms

A hurricane or other significant storm may produce significant rainfall that can cause significant problems for homeowners living in areas prone to floods. To prepare for this situation, it’s a good idea to have a sump pump, hose and alternative power source readily available.

You should also consider purchasing a reusable flood deterrent device that can divert water away from your house. Although you can also use sandbags, this traditional method cannot be reused and takes considerable time and effort to prepare, which may not be ideal if you have limited notice of an approaching storm.

Being Proactive Is Essential

You should not despair If the home of your dreams is in a flood zone. Taking proactive measures including carefully inspecting for existing water damage, purchasing a flood insurance policy and making adequate flood preparations helps protect the house and your financial interests.

4 Ways To Locate Shower Leaks

11/19/2021 (Permalink)

Water leakage from a shower cubicle with damaged glass wall Once the source of the leak is located and remedied, cleanup can begin.

4 Ways to Find Shower Leaks

When you suspect you have a bathtub leak in Cherokee, NC, you want to do whatever you can to locate the exact source of the problem. If you start taking apart your shower unit without knowing where the leak is coming from, you could end up spending more money in the long run. It is often necessary to work with a residential water damage expert to pinpoint the source of water damage. Keep these four tips in mind when searching for the leaking component.

1. Test the Showerhead

Some leaks may happen inside the walls of your bathroom. A professional may run a test on your showerhead by replacing the fixture with a hose valve fitting. This creates an equalized pressure in the faucet. If there is no leak in this fixture, the pressure will remain the same. Once the pressure is equalized, the water should be turned off.

2. Check the Drain

The drain is a weak point for a shower system and should be tested on its own. Try to run water down the drain without getting any other surface of the tub wet. This allows you to watch for signs of a bathtub leak caused by a rusted trap or an improperly assembled piping system.

3. Watch the Stem

If the faucet stem is the source of the leak, you will be able to see water dripping when the faucet is turned on. Simply watch the stem for leaks while the water is running.

4. Test the Shower Pan

When all of the other tests come back without identifying the source of the problem, the integrity of the shower pan may come into question. Your professional team can find a shower pan leak by plugging the drain and filling up the tub or shower with water. If the pan is faulty, the water will find a different way out.

Before you can fix a bathtub leak, you need to know where the water is escaping. Finding the source of a leak often requires extensive testing. Once the source of the leak is located and remedied, cleanup can begin.

Keep Your Business Running Post-Flooding With a Business Continuity Plan

11/11/2021 (Permalink)

Damage to the roof and ceiling of an office following a violent storm Office storm damage in Maggie Valley, NC.

Flooding can wreak serious havoc on your commercial building and even more havoc on your finances. If your building is non-operational, you cannot sell your products or services, which means you cannot make money. Depending on the severity of the damage, your business may be down for weeks or even months. Not only can you lose profits during that time, but you can also lose loyal customers. Fortunately, you can prevent such a fate from befalling you by having a business continuity plan in place.

Elements of a Strong Continuity Strategy

If your business sustains extensive storm damage, a proper plan can help minimize the financial impact and help your business get back up and running as soon as possible. However, if you want your plan to be effective, it needs to contain four key elements:

  • An impact analysis
  • Recovery strategies
  • Plan development
  • Testing and exercises

The business impact analysis is a crucial first step in developing a continuity plan, as it helps you identify time-sensitive or crucial business functions and processes. Once you've identified these functions and processes, you can effectively develop a plan to recover them, which is step two. For the third step, develop a team of people who will be responsible for carrying out the plan while the building is being restored. Finally, train your team, test them and perform instruction exercises as necessary to evaluate the effectiveness of the strategy.

Resources for Continuity Planning

It can be difficult for even established business owners to understand what should go into their continuity strategy. Below are a few resources that may help you devise a solid plan:

  • National Fire Protection Association 1600
  • Institute for Business & Home Safety
  • DRI International
  • Continuity Guidance Circular, Continuity Guidance for Non-Federal Entities

One can never predict what disasters Mother Nature will dole out next. Even if your building is not located in a high-risk area, it is still wise to develop a solid continuity plan. Use the above resources for guidance, or turn to your Maggie Valley, NC, storm damage restoration team for help.

How To Respond to a Partial Fire Loss

11/6/2021 (Permalink)

Wooden structure of a roof, roof damaged by fire. Repair after a fire.

How to Handle a Partial Fire Loss

If a fire has only partially affected your business, there are some restoration circumstances you should know. Some of the factors you should be careful to avoid include

  • Conducting improper cleaning or repairs
  • Overlooking hidden damages, such as mold in ducts and smoke damage
  • Delaying your response to repairs
  • Haggling over line of sight repairs and achieving a uniform appearance

There are some steps you can take to get high-quality results after a fire loss. Even if you can't see damages after a fire, there may be serious damage relating to smoke in the air. The right steps ensure you can fully and safely recover.

1. Document All the Damage

Go through your property and list all of the equipment, furnishings, and inventory affected by the fire. Don't forget to include structural damage and air quality losses. If you don’t document every aspect of fire loss, the insurance company may hesitate to pay for repairs and restoration efforts.

2. File a Claim Quickly

Many insurance adjusters have heavy schedules. Your partial claim may not be high on their list of businesses to visit. However, the sooner you can arrange for restoration efforts, the lower your losses are likely to be. Work closely with the insurance company and restoration professionals to get the process started as soon as possible after the fire.

3. Assert Your Rights for Fair Coverage

Did you know that your coverage should provide fire restoration that delivers a consistent appearance? This means even if part of the carpet wasn't affected by the fire, the insurance should pay for all of the carpets to be replaced so that you aren't left with a patchwork look.

Partial losses often mean that some of your business wasn't affected by fire but may still need to be restored. Become familiar with your coverage, so you know what to expect when your business has been affected by fire loss and damage.