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Follow These Steps if You Find Water Damage in Your Building

6/18/2019 (Permalink)

Commercial Follow These Steps if You Find Water Damage in Your Building Commercial cleanup in Cherokee, NC

Imagine the shock if you were to find a flood in your basement, under sinks or on the floor of your kitchen or bathroom. Perhaps you've experienced this ordeal before. Water damage can create a host of problems for you in your Cherokee, NC, building, even if it's only a moderate amount. It's critical that you act quickly and follow effective protocol to get a handle on this incident before it gets worse.

How Does It happen?

Flooding can occur on your property in a number of ways. The severity of problems can vary depending on the cause or the duration in which water infiltrated your office space. Here are some common culprits:

  • Broken pipes
  • Backed-up sewer line
  • Weak foundation
  • Poorly situated rain gutter and downspouts
  • Significant rainfall in a short amount of time

Get To Safety

In the most severe cases where massive amounts of water are coming into your building, the water damage can be catastrophic. If a broken sewer line is the causing the issue, there's probably black water in your office. This can be lethal, so it's essential that you evacuate immediately.

Call Your Insurance Company

Once you're safe, call your insurance representative and detail the issue. If possible, take photos of the affected area and the damage.

Call the Professionals

Next, select a reputable flood remediation team. A professional company has the skills, experience and equipment to perform water cleanup, to sanitize your facility and to rebuild or restore floors, walls, ceilings and other areas. Also, your insurance company will work closely with the restoration team to ensure prompt cleanup and claim payment. Don't try to perform these tasks on your own.
The right company is equipped to take care of even the worst water damage issues. You can have peace of mind knowing that you can soon be back in your building, safely and comfortably.

3 Things Homeowners Should Know About Secondary Damage

6/11/2019 (Permalink)

Water Damage 3 Things Homeowners Should Know About Secondary Damage Black mold can appear after a flood

Consider the Damage that Occurs Following a Flood

When your home in Maggie Valley,NC, floods, it can be overwhelming to think about the damage that has occurred. Though the majority of homeowners know what impact flooding can have on a home, many don’t consider the damage that occurs following a flood, such as black mold growth.

1. Frequent Causes
There are various causes of secondary damage after a flood occurs. After homes are affected by flooding, additional damage often occurs if water is not removed from the home in a timely manner. However, even if water is removed quickly, high humidity levels in the home can also cause destruction over time. In order to prevent additional damage, it can be helpful to keep the home as dry as possible by removing water quickly and using dehumidifiers to keep the air dry in the home as well.

2. Common Examples
After a flood, there are several types of consequential damage that frequently occur. Black mold and other types of mold often appear in the home shortly after a flood. Mold can grow on a variety of surfaces, including on drywall, carpets, furniture and more as a result of high humidity levels. Additionally, certain building materials, such as plywood, may begin to break down if they are exposed to water.

3. The Cost of Restoration
When considering the cost of restoration, it’s often useful to consider consequential damage that may be hidden. Mold growth and the breakdown of materials may not be immediately obvious after a flood. However, removing mold from a water damaged home and replacing items can be time-consuming and expensive, and it’s often helpful to employ water damage restoration experts. Professionals can help to determine what items should be replaced and what items can be restored.

Though a flood can cause a great deal of primary damage to a home, consequential damage often occurs as well. Knowing that black mold growth and other types of secondary damage may occur after a flood can make it easier to prepare for disaster.

What Happens to Items With Mold Damage?

5/26/2019 (Permalink)

Mold Remediation What Happens to Items With Mold Damage? The black mold cleanup process extends not just to the structure of your home but the items inside it.

When you need mold cleaning in your home in Brevard, NC it is normal to be worried about all your belongings that are affected. While some of them may have to be thrown away, it is possible that many of them can be restored with the proper equipment and procedures. Mold cleanup experts can test your items and tell you which ones can be saved. Here are three examples of the methods they may use to do so.

1. Dry Cleaning

Clothing and other textiles can often be dry cleaned to get rid of mold damage. Many technicians use an Esporta machine to clean soft items such as:

  • Clothes
  • Bedding
  • Stuffed animals
  • Leather
  • Shoes
  • Helmets

Even if an item seems like it just needs to be thrown away, it is possible that mold cleaning techniques such as the Esporta can get rid of the fungus between the fibers. Let the professionals try to clean your items before you toss them out.

2. Freeze Drying

Moldy documents can often be restored as long as they are still basically intact. One way that mold remediation technicians do this is by freeze drying. The freezing process isolates the water in the document and robs the mold of the moisture it needs to thrive.

3. Electronics Cleaning

Water is not a friend to your television or computer. Not only can it harm the circuitry, it can also lead to mold. If you think any electronic equipment has been harmed by mold, don't plug it in. Instead, leave it to the experts. They can inspect it and let you know if it is able to be cleaned or if you should replace it.

The black mold cleanup process extends not just to the structure of your home but the items inside it. If you need mold cleaning after you discover a growth in your home, experts may be able to save more of your belongings than you think.

Do You Need To Install More Fire Alarms?

5/17/2019 (Permalink)

Fire Damage Do You Need To Install More Fire Alarms? A fire alarm can play an important role in promoting the safety of every occupant in a residence in Maggie Valley,NC

Many homeowners do not realize that more than one or two fire alarms are necessary to give every occupant of a residence advance warning. Here are several fire alarm guidelines from the National Fire Protection Association that homeowners should follow to make sure that every occupant in a residence can hear an alarm.

At Least One Alarm Per Story

Install a smoke alarm on every floor of a residence, including the basement. A few factors may call for an additional alarm:

  • A photoelectric detector can prevent false alarms while cooking
  • Any sleeping areas or bedrooms require alarms
  • A hardwired system may require fewer alarms

In some cases, an alarm on a floor that has bedrooms may function as a sleeping area alarm, reducing the total number of alarms. If one hardwired alarm goes off, the entire system should sound.

An Alarm in Each Sleeping Area

The NFPA calls for installing alarms in sleeping areas, or the corridors outside of bedrooms. The fire alarm per floor requirement may be satisfied by a sleeping area alarm, or an additional alarm may be necessary.

An Alarm In Each Bedroom

A smoke alarm should be loud enough to wake any occupants who are asleep when a fire starts. Each bedroom should have an alarm. In a residence with two sleeping areas and four bedrooms, at least six or seven alarms are necessary in these areas alone.

A fire alarm can play an important role in promoting the safety of every occupant in a residence in Maggie Valley,NC. If a fire breaks out, these alarms can give residents time to attempt to suppress or extinguish the flames or to evacuate along a primary or secondary path. Prepare for the risk of fire by regularly performing residential fire drills and gathering important contact information for homeowners insurance as well as fire damage and smoke damage restoration.

Innovative Infrastructure To Control Flooding

5/3/2019 (Permalink)

Storm Damage Innovative Infrastructure To Control Flooding Flood damage in Bryson City, NC

How to Prevent Flood Damage to Your Building

As a business owner there are many things you can do to prevent flood damage to your building. Your building in Bryson City, NC, may also be protected from high water by your city’s infrastructure. Gates, dams and other barriers work to protect not only your property but the whole area from the potentially catastrophic effects of large-scale flooding.

Constructed Barriers

Many traditional methods to stop flooding involve simply creating a barrier to prevent water from one side getting to the other. Barriers take several forms:

  • Dams
  • Levees
  • Walls

Major storms have been known to overcome these barriers, an incident that can further intensify the flooding. To prevent a massive need for flood cleanup services, many cities also have additional measures in place.

Water Gates

Water gates help control the flow of water. When high water threatens the city, gates can be opened or closed at the precise points where it would be advantageous to do so. Most water gates have sensors that set them into motion. Particularly useful are the hydraulic models which function without the aid of electricity. This can be quite useful when the power grid itself undergoes storm damage and cannot be relied upon to work the gates.


Another way that municipalities tackle flood prevention is through redirection. Rather than hold floodwaters off, canals and tanks give the overflow a place to go. Rerouting the water can prevent a lot of storm damage to buildings. Many containers, particularly those strategically placed along waterways, also double as barriers. As they grow heavier with the weight of the water inside them, they form a makeshift dam to keep the body of water from overflowing.

Property owners can take a few precautions to protect their buildings from high water during an intense storm, but most cities have the resources to enact real prevention. While storm cleanup methods are important to have in place, preventing major flooding on a macro level is preferable.

Suppression Techniques for Fire

5/1/2019 (Permalink)

Fire Damage Suppression Techniques for Fire Electrical fire can be one of the causes of Fire Damage. It's important to know what started the fire to avoid future damage.

Damage Caused By Other Fire Suppression Techniques

Many dry chemical fire suppression techniques can be as damaging as water. Make sure that the restoration company you choose specializes in repairing damage caused by all fire suppression techniques, including dry chemical fire sprinkler systems.

The Cause Of The Fire Must Be Determined

If the firefighters didn't determine the cause of the fire, make sure that the restoration company will investigate the cause of your commercial fire damage and repair it.

Make sure that the company considers the following potential causes during the investigation:

  • Electrical Fire
  • Utility Room Fire (can be caused in multiple ways, including by electrical fires)
  • The Heating System (sometimes an electrical fire and a common cause of utility room fires)
  • Cigarettes
  • Cooking

All of these fire starters have to be taken into consideration to provide the proper prevention for a future fire.

3 Things FEMA Can Do for You After a Storm

4/25/2019 (Permalink)

Storm Damage 3 Things FEMA Can Do for You After a Storm When you have experienced a natural disaster, sometimes the help you receive from your insurance company is simply not enough.

If your Brevard, NC home has been damaged in a storm, you might not know where to turn for help. In many cases, the Federal Emergency Management Agency can provide the assistance that you need. If you qualify, here are just a few things that you can expect FEMA to do for you during an emergency.

1. Inspect the Property

Sometimes, you may be required to provide information about the state of your home to FEMA. In this case, they will send an inspector to look over the property. The inspector will then take pictures and note all of the damaged areas and belongings, making sure to document the destroyed property in detail.

2. Provide Financial Assistance

Even if you file an insurance claim, you may still be eligible for additional assistance. This could cover a wide variety of expenses, including housing assistance such as home repairs done by an emergency restoration company, or rent payments for temporary housing if your home was severely damaged in the storm or flood. It may also cover other items like medical costs, transportation, childcare and funeral arrangements, among others.

3. Find Additional Services

In some cases, particularly if there has been extreme flooding or damage in your community, you may be eligible for additional services outside of financial assistance. If you are unable to find housing, you may be given a temporary housing unit. If you have lost your job as a result of the disaster, you may qualify for unemployment services and benefits. In order to address the emotional and psychological distress that is sometimes caused by a disaster, crisis counseling is offered as well.

When you have experienced a natural disaster, sometimes the help you receive from your insurance company is simply not enough. If you believe that you need additional assistance, then contacting FEMA is something to consider. They can help to address a wide variety of needs for you and your family.

Two-Floor Cleanup: How To Handle Significant Toilet Overflow

4/18/2019 (Permalink)

Water Damage Two-Floor Cleanup: How To Handle Significant Toilet Overflow Sewer damage is nothing to ignore, especially if it affects two or more floors at your office.

The next time a toilet overflows in your Brevard, NC office probably won’t be the first occasion, nor will it likely be the last. This situation may be unsightly and unsettling, but it won’t often cause great alarm. However, the most severe toilet flooding could introduce sewer damage to your building. This may result in problems with the floor, including at the point where the flooding begins as well as the floor below. It’s vital that you and your building manager know how to properly handle this incident.

What’s at Stake?

A little bit of toilet water on the floor requires no more than a mop and some ordinary cleaner. But if the flooded toilet covers a large area and seeps into the level below, there may be some risks to your building and employees:

  • Overflowing toilet water could bring black water into the building, which contains harmful materials.
  • The water could damage the floor, subfloor, ceiling tiles and drywall.
  • This sewage problem could shut down your operations for a time.

What You Need To Do

If a toilet overflows and damages parts of two or more floors, don’t panic, but quickly get to work on removing the wet materials. Put on a pair of gloves, along with other protective gear, and tear out the affected ceiling, flooring and drywall, as needed. Remove other wet and damaged items as well. Then, before you try to tackle much more on your own, call a professional sewage company that specializes in commercial cleanup.

How the Pros Handle It

A cleanup team will inspect the sewer damage and evaluate the next steps. The crew will alert you as to whether you need to evacuate the building. The technicians will not only clean up the water, but they’ll dry and disinfect every square inch the water touched. The professionals will replace and restore all damaged parts of your building too.

Sewer damage is nothing to ignore, especially if it affects two or more floors at your office. Fortunately, you can play a key role in the mitigation process. The right professionals will do a thorough job in making your workplace safe once more.

How To Keep Mold from Spreading in Your Business

4/10/2019 (Permalink)

Commercial How To Keep Mold from Spreading in Your Business Mold spores can easily spread throughout a building and identifying a high number of spores in a timely manner is often important.

How To Keep Mold From Spreading In Your Business

The mold cleanup process can vary depending on how much or how little mold has spread in a building. It can be valuable to understand ways you can stop the spread of mold in your business in Brevard, NC.

1. Quick Identification

Mold spores can easily spread throughout a building and identifying a high number of spores in a timely manner is often important. A high number of spores often occurs as a result of water damage, and the sooner the cause of the growth is identified, the sooner cleanup can actually begin. If water is leaking or an area has been flooded, it can be helpful to turn off the water to your building in order to decrease the likelihood of mold spreading to other areas of your building.

2. Containment

Mold containment is a crucial step in the mold cleanup process that mold damage and remediation experts use to prevent mold from moving to other areas in a business. Containment methods involve isolating the areas that are affected by mold and taking various steps to stop the spores from leaving the contained area. In order to bring the number of spores down to an appropriate level, air filters are used. Since moving air makes it much easier for mold to spread, fans are also turned off along with heat and air conditioning.

3. Removing Items Affected by Mold Growth

After mold has been identified and contained, items that have been damaged are removed from the business. Though containment methods and air filters make it less likely that mold will spread, taking items that have been damaged by mold further reduces the likelihood of mold spreading. After damaged items have been removed from the business, professionals will determine whether items can be restored or if they should be replaced.

Knowing ways to keep mold from spreading can make the mold cleanup process cost-efficient and quick. Identifying mold in a timely manner, containing mold and removing items that are moldy can help to prevent mold from spreading throughout your property.

The 5 Most Useful Claims Inventory System Features

3/24/2019 (Permalink)

Why SERVPRO The 5 Most Useful Claims Inventory System Features SERVPRO of Haywood & Transylvania Counties is always prepared to take care of our customers.

The 5 Most Useful Claims Inventory System Features

Mitigation and restoration companies can provide insurance agents and adjusters with information they need through a claims inventory system. This system supports the timely processing and settlement of each insurance claim. Discover five useful features of the SERVPRO Claims Information Center.

1. Individual Claim Information

After a local franchise assesses damage at a commercial property, mitigation and restoration professionals will calculate an estimate. The Claims Information Center makes estimates and information about damage available to insurers.

2. Types of Claims

A claims inventory system can enable insurance representatives to perform research. This system makes it easy to access information about the types of claims made in a county, state, region and across the country. This information enables insurers to compare an estimate to data for similar types of damage to ensure that the quoted cost is reasonable.

3. Causes of Loss

Data about causes of loss in the surrounding region can also be useful when settling an insurance claim. This can help an insurer assess risk levels and make informed decisions about coverage and rates.

4. Job File Costs

Comparing mitigation and restoration job costs is also important. This information may expedite claim settlement by ensuring that an individual estimate is within the average price range for the type and degree of damage.

5. Company Comparisons

The Claims Information Center also makes it easy for insurers to check on the quality of service offered by a franchise location. This information includes response times and performance data that can help an insurance agent determine whether a local SERVPRO franchise is the right choice for a job.

These features set the Claims Information Center apart from other inventory systems. Insurers should seek out a mitigation and restoration company with an electronic system that makes it easy to do comparative research and access insurance claim information for a commercial client in Brevard, NC.